Columbus Assicurazioni: A Digital Transformation

Tony Pirozzi

“Working with RD Digital has been a game-changer. They translated our new brand into a user experience that actually delivers.”

Tony Pirozzi Director, Columbus Assicurazioni

Client Overview

Columbus Assicurazioni is an Italy-based travel insurance provider serving customers nationwide. Following a major rebrand, they approached RD Digital to reimagine their web presence — from quote engine to infrastructure — ensuring alignment with the new brand and business goals.

The Challenge

  • Slow, outdated CMS made content updates difficult
  • Quote engine lacked UX clarity and modern flow
  • Brand-new identity wasn’t reflected online
  • Page speeds were poor — 2s average load time
  • Conversions were stagnant across key journeys

What We Did

  • Redesigned and rebuilt the entire site on Umbraco CMS
  • Launched on Microsoft Azure for speed and security
  • Introduced a sleek, responsive user interface
  • Reengineered the quote engine using custom APIs
  • Optimised for SEO and mobile performance
  • Integrated AI workflows to enhance internal automation
+13.02% Increase in Purchases
+4.68% Revenue Growth
+39.78% Increase in Active Users
992ms Avg. Page Load Time (↓ from 2s)
Columbus Website Screenshot
Mobile view 1 Mobile view 2 Mobile view 3

Ongoing Work

  • Continuous performance enhancements
  • Deeper AI tool integrations
  • Support for analytics, testing & CRO
  • Innovation roadmap & feature rollouts

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